monstershop.yatego.com
At MonsterShop we are an online retailer. We sell a variety of products worldwide.
monstershop.yatego.com
Van Heemskerckweg 28B
5928LL Venlo
Tel: 00441347 878888
Email: [email protected]
VAT identification number in accordance with Section 27 a of the VAT Act: VAT ID DE312086706
EU Commission platform for online dispute resolution: https://ec.europa.eu/consumers/odr
We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.
§ 1 Order and conclusion of contract
(1) You order in our shop by completing the following steps.
a) You can place items in your shopping cart without obligation by clicking on “Add to shopping cart”.
b) You can view all the items that you have placed in your shopping cart when you click on “Shopping Cart”. Here you can also delete articles or change the number.
c) If you would like to purchase the items from your shopping cart, then click on “continue to checkout”. This will take you to the ordering process.
d) During the ordering process, you first enter your address and payment details.
e) Before you send your order, you will receive an overview of all the data for your planned orders on the control page (in particular billing and delivery address, product, price, quantity, payment method). Here you will be asked to confirm the accuracy of your information. You can also correct or change your order details here.
f) Only by clicking on the “Buy” button do you send your order to us. You hereby offer us a purchase agreement.
(2) After sending, you will receive an email confirming receipt of your order and listing its details (confirmation of receipt). The purchase contract is not yet concluded. It only confirms that we have received your order.
(3) The purchase contract is only concluded when we accept your offer by shipping the goods or an order confirmation. Contracts on our website are only concluded in German.
§ 2 Storage of orders
Your order will remain stored with us after the contract has been concluded. If you have set up a Yatego customer account, you can view your order details there. If you do not have a customer account, please contact us by email/fax/phone. We will be happy to send you a copy of your order details.
§ 3 Delivery area and customer base
We only deliver to Germany and the countries listed in the shipping cost table in the delivery conditions.
§ 4 Prices and limited offers
(1) All prices are end consumer prices, include statutory VAT and do not include shipping costs. The price at the time of ordering applies.
(2) Please note that offers in our online shop may be limited in time or quantity. Details are given in the respective product description.
(3) For customers outside the EU: Please note that customs duties may apply during shipping, which will be added to the final price of your order and will be borne by you.
§ 5 Payment
(1) We offer you the following payment methods:
a) by direct debit:The debit takes place at the time of delivery.
b) by cash payment: There are no shipping costs when paying in cash. Pay the amount due directly upon collection.
c) by credit card: Pay with VISA, Mastercard or American Express.
d) cash on delivery: There is an additional cash on delivery fee in addition to the shipping costs. It is invoiced by the respective logistics service provider and can amount to a maximum of 15 euros. You pay the cash on delivery fee directly to the messenger who delivers the goods.
e) by invoice: The invoice amount must be paid immediately upon receipt of the invoice without deductions.
f) by advance payment: Please transfer the invoice amount to our account within 7 days of receipt of the order, stating the intended purpose. You will receive IBAN and BIC at the end of the ordering process. (For details, see payment methods)
(2) If your credit rating is appropriate, we reserve the right to no longer offer individual payment methods. If we make use of this, you can choose another payment method.
§ 6 Delivery times
(1) Unless otherwise agreed or stated otherwise on the article, we deliver orders in Germany within 3-5 working days after receipt of your order. If there are any delays in delivery, we will inform you immediately.
(2) Delivery by us is subject to the proviso that we ourselves are delivered correctly and on time and are not responsible for the lack of availability. If the goods are not available, we will inform you immediately and immediately reimburse you for any consideration that we have already received from you (e.g. advance payments).
§7 Right of withdrawal
#INSERT SHOP WITHDRAWAL#
§ 8 Warranty and guarantees
(1) The statutory provisions apply. The statutory limitation period for defect claims is 2 years.
(2) If special guarantees apply to products, your statutory claims for defects remain unaffected.
§ 9 Choice of law
(1) The UN Convention on Contracts for the International Sale of Goods is excluded. If the customer is a consumer, the mandatory consumer protection regulations that apply in the country in which the customer has his habitual residence also apply, provided that these offer the customer further protection.
(2) If the customer is a merchant or a legal entity under public law, the place of performance and jurisdiction is agreed to be the registered office of our company, including in the bill of exchange and check process.
You have the right to cancel this contract within fourteen days without giving any reasons. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods. To exercise your right of withdrawal, you must contact us (#cs_shops.company# IF EMPTY #cs_shops.fname cs_shops.lname#, #cs_shops.street#, #cs_shops.pcode# #cs_shops.city#, #cs_shops.state#, telephone: #cs_shops.phone#, fax: #cs_shops.fax#, e-mail: #cs_shops.email#) by means of a clear statement (e.g. a letter sent by post, fax or e-mail) about your decision to accept this contract revoke, inform. You can use the attached sample cancellation form, although this is not mandatory. In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.
Consequences of withdrawal
If you withdraw from this contract, we will have to pay you all payments we have received from you, including delivery costs (except for additional costs resulting from you choosing a different type of delivery than that offered by us). have chosen cheap standard delivery) immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment.
We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired. You bear the direct costs of returning the goods. You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.
Exclusion of the right of withdrawal
The right of withdrawal does not apply to contracts
- to supply goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,
- to deliver goods that can spoil quickly or whose expiry date would quickly be exceeded, to deliver sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery,
- for the delivery of goods if, due to their nature, they were inseparably mixed with other goods after delivery,
- for the delivery of alcoholic beverages, the price of which was agreed upon when the contract was concluded, but which can be delivered no earlier than 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence,
- to deliver audio or video recordings or computer software in a sealed package if the seal has been removed after delivery,
- for the delivery of newspapers, magazines or magazines with the exception of subscription contracts.
Monster Group
Rana Harvey
Van Heemskerckweg 28A&B
Venlo 5928LL
Telephone: 00441347878880
Email: [email protected]
Managing Director: Rana Harvey
Register court, Register type/number: York
VAT ID: DE312086706
2. Datenerhebung und -verwendung zur Vertragsabwicklung sowie bei Eröffnung eines Kundenkontos
Um eine maximale Sicherheit zu gewährleisten befinden sich die Yatego-Server in einem deutschen Rechenzentrum, dem „Telemaxx Data Center“ in Karlsruhe. Die Verbindung zwischen Ihrem Rechner und den Yatego Servern wird per 256-Bit-SSL-Verschlüsselung gesichert.
Pflichtfelder werden als solche gekennzeichnet, da wir in diesen Fällen die Daten zwingend zur Vertragsabwicklung, bzw. zur Bearbeitung Ihrer Kontaktaufnahme benötigen und Sie ohne deren Angabe die Bestellung nicht abschließen, bzw. die Kontaktaufnahme nicht versenden können. Die Daten die erhoben werden, wie zum Beispiel
- Vorname, Nachname
- Rechnungs- und Lieferanschrift
- E-Mail-Adresse
- Rechnungs- und Bezahldaten
- ggf. Geburtsdatum
- ggf. Telefonnummer
Wir speichern die im Rahmen der Vertragsabwicklung erhobenen Daten bis zum Ablauf der gesetzlichen Gewährleistungsfristen, sofern nicht darüberhinausgehende rechtliche Aufbewahrungsfristen bestehen (wie z.B. § 147 AO, § 195 i.V.m. § 199 BGB oder § 257 Abs. 4 HGB) oder Sie einer darüberhinausgehenden Nutzung Ihrer Daten zugestimmt haben oder wir uns eine anderweitige Datenverwendung vorbehalten, die gesetzlich erlaubt ist und über die wir oder Yatego Sie informieren. Für den gesetzlich erforderlichen Zeitraum (regelmäßig zehn Jahre ab Vertragsschluss) werden die Daten allein für den Fall einer Überprüfung durch die Finanzverwaltung erneut verarbeitet.
- gemäß Art. 15 DSGVO das Recht, in dem dort bezeichneten Umfang Auskunft über Ihre von uns verarbeiteten personenbezogenen Daten zu verlangen
- gemäß Art. 16 DSGVO das Recht, unverzüglich die Berichtigung unrichtiger oder Vervollständigung Ihrer bei uns gespeicherten personenbezogenen Daten zu verlangen
- gemäß Art. 17 DSGVO das Recht, die Löschung Ihrer bei uns gespeicherten personenbezogenen Daten zu verlangen, soweit nicht die weitere Verarbeitung
- zur Ausübung des Rechts auf freie Meinungsäußerung und Information;
- zur Erfüllung einer rechtlichen Verpflichtung;
- aus Gründen des öffentlichen Interesses oder
- zur Geltendmachung, Ausübung oder Verteidigung von Rechtsansprüchen
- gemäß Art. 18 DSGVO das Recht, die Einschränkung der Verarbeitung Ihrer personenbezogenen Daten zu verlangen, soweit
- die Richtigkeit der Daten von Ihnen bestritten wird;
- die Verarbeitung unrechtmäßig ist, Sie aber deren Löschung ablehnen;
- wir die Daten nicht mehr benötigen, Sie diese jedoch zur Geltendmachung, Ausübung oder Verteidigung von Rechtsansprüchen benötigen oder
- Sie gemäß Art. 21 DSGVO Widerspruch gegen die Verarbeitung eingelegt haben;
- gemäß Art. 20 DSGVO das Recht, Ihre personenbezogenen Daten, die Sie uns bereitgestellt haben, in einem strukturierten, gängigen und maschinenlesebaren Format zu erhalten oder die Übermittlung an einen anderen Verantwortlichen zu verlangen;
- gemäß Art. 77 DSGVO das Recht, sich bei einer Aufsichtsbehörde zu beschweren. In der Regel können Sie sich hierfür an die Aufsichtsbehörde Ihres üblichen Aufenthaltsortes oder Arbeitsplatzes oder unseres Unternehmenssitzes wenden.
Nach Ausübung Ihres Widerspruchsrechts werden wir Ihre personenbezogenen Daten nicht weiter zu diesen Zwecken verarbeiten, es sei denn, wir können zwingende schutzwürdige Gründe für die Verarbeitung nachweisen, die Ihre Interessen, Rechte und Freiheiten überwiegen, oder wenn die Verarbeitung der Geltendmachung, Ausübung oder Verteidigung von Rechtsansprüchen dient
Dies gilt nicht, wenn die Verarbeitung zu Zwecken des Direktmarketings erfolgt. Dann werden wir Ihre personenbezogenen Daten nicht weiter zu diesem Zweck verarbeiten.
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